Terms & Conditions

Introduction

These Terms and Conditions govern your use of MaxProm's services and website located at maxprom.com. By accessing our website or engaging with our services, you agree to be bound by these terms. Please read them carefully before proceeding.

Services

MaxProm provides workflow automation, web development, and business communication services to local businesses ("Clients"). All services are delivered under separate service agreements executed with each individual Client. Nothing on this website constitutes a service agreement or guarantee of specific outcomes.

SMS / Text Messaging Terms

By providing your phone number to a MaxProm client during a service interaction, you consent to receiving a one-time follow-up text message regarding your experience with that business.

• Message frequency: 1 message per service visit
• Message and data rates may apply depending on your mobile carrier
• You may opt out at any time by replying STOP to any message
• For help, reply HELP or contact [email protected]
• Compatible carriers include all major US carriers
• MaxProm is not responsible for delayed or undelivered messages due to carrier issues

Client Portal Terms

MaxProm Clients may access their account portal at portal.maxprom.com. By using the portal, you agree to the following:

• Login credentials are personal and must not be shared with unauthorized parties
• Clients are responsible for the accuracy of all information submitted through the portal
• Photos uploaded through the portal may be published to the Client's Google Business Profile as part of the agreed-upon service
• By submitting a customer's phone number through the portal, the Client confirms that an existing business relationship exists with that customer and that the customer's contact information was provided in the course of a legitimate business transaction

Intellectual Property

All content, tools, reports, systems, and methodologies created by MaxProm remain the sole property of MaxProm unless otherwise specified in a written service agreement. Client-specific content — including website copy, photography, and brand materials provided by the Client — remains the property of the Client.

Data Handling

• We do not sell personal data to third parties
• Customer data submitted by Clients is used solely for the purpose of delivering the agreed-upon services
• For full details on how we collect, store, and use data, see our Privacy Policy

Limitation of Liability

MaxProm is not liable for: search engine ranking fluctuations, changes to Google's algorithms or policies, third-party platform outages or policy changes, or carrier message delivery failures. In all cases, our total liability is limited to the fees paid by the Client for the specific service in question.

Termination

Either party may terminate services with 30 days written notice. Upon termination, MaxProm will provide the Client with all Client-owned data and content in a reasonable format within that notice period.

Changes to Terms

MaxProm may update these Terms and Conditions at any time. We will update the effective date at the top of this page when changes are made. Continued use of our services after any changes have been posted constitutes your acceptance of the revised terms.

Contact

If you have any questions about these Terms and Conditions, please contact us:

MaxProm
[email protected]